Relay puts WhatsApp, Instagram, Messenger and your website chat into one shared inbox, then adds campaigns, automations, an AI bot, a lead pipeline, landing pages and a course platform around it.
Scroll to see the inbox, campaigns, the AI bot, reports and the new landing pages, the way they look on your phone.
WhatsApp, Instagram, Messenger and website chats land in one inbox. Assign each chat, tag leads Hot, Warm or Cold, and leave notes the customer never sees.
Pick an approved template, choose a tag or import an Excel list, and send. Each message carries the customer's name, and you see the total cost before you send.
Keyword replies, menu flows and an away message cover the basics. The AI bot answers only from the facts you give it, and hands the chat to your team when it is unsure.
Response time, active chats, ratings and spend by message type. Chats from Click-to-WhatsApp ads are tagged with the ad that brought them.
Build a page by drag and drop or from your own HTML. Every form lead opens as a WhatsApp chat, and your new-lead automation sends the first message.
The same chats, with your whole team, the customer profile and the pipeline stage side by side.
Relay is grouped the way you work: talk to customers, reach new ones, sell online, and run the workspace.
WhatsApp, Instagram, Messenger and website chat in one list. Assign, tag, add private notes, reply with / quick replies.
Your own stages from New to Won, with a deal value and follow-up date on every lead.
Every customer with their chats, tags, notes, opt-out status and saved details. Export to CSV.
Let customers pick a slot, send reminders, and let the AI bot book for you.
Send and receive media in the inbox. Website visitors can now send photos, PDFs and voice notes too.
Jump to any page or open a customer by name from anywhere in the dashboard.
Create and submit WhatsApp templates from Relay, with image and video headers.
Send to a tag, a contact list or an Excel/CSV file, with the cost shown before you send. STOP replies are skipped.
When a lead comes in, a customer stops replying or a tag changes, send a template, assign, tag or start a flow.
Answers from your own business facts and website, scores leads, books slots, and hands over to your team when unsure.
A chat bubble for your site and a full-page chat link, both landing in the same inbox.
Tracked WhatsApp links and QR codes, Meta Pixel events, page visits and link clicks.
Drag-and-drop builder or your own HTML. Form leads arrive in the inbox as WhatsApp chats.
Sell a recorded course: sales page designer, Razorpay checkout, student login, release-per-day, watermark.
Send a Razorpay payment link or UPI request without leaving the conversation.
Real time-limited offers, seat limits and personal coupons, all from your actual orders.
Click-to-WhatsApp ad source on each chat; Facebook and Instagram lead forms open as chats.
Reminder emails for people who left the checkout, signup and booking reminders.
Owners and agents, auto-assign by round robin or least busy, and an Away switch.
Response time, ratings, spend by category, ad-wise chats, won deals and revenue against spend.
Prepaid message wallet topped up by UPI or card. Undelivered messages are refunded.
Signed webhooks for new chats, messages, resolves and ratings, plus a lead API for your forms.
A workspace, plan and wallet for every client, your brand inside the app, switch in and out.
Every chat is private to its workspace. Changing a password signs out every other device.
The parts of Relay that turn chats into revenue, shown the way they look inside the product.
Leads from ads, forms, website chat and WhatsApp land on one board. Move them through your own stages, set the deal value and the next follow-up, and see who owns what.
Add episodes as unlisted video links, build the sales page in Landing Pages with a Course buy box, and share one link. Buyers pay with Razorpay and log in on their own student page.
Top up with UPI or card through Razorpay. Every message charge is listed by category, undelivered messages are refunded, and you get GST invoices.
Ad leads, site-visit bookings, follow-ups by agent.
Enquiries, demo classes, fee reminders and your own course.
Bookings, timings and payment links on autopilot.
Product questions, order updates, offers to past buyers.
Run WhatsApp for every client from one agency panel.
Pick a plan, or start with the 3-day Free Demo.
Sign in with Meta in a popup. Relay confirms the number belongs to you.
Add quick replies, turn on the away message, and start replying.
15 short Hinglish videos, from connecting your number to campaigns and the AI bot. Tap any one to play it here.
Every plan includes the shared inbox, website widget and automation. WhatsApp message charges are billed separately from a prepaid wallet. How message charges work.
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Want to look around first? Pick Free Demo on the sign-up page: a ready-made workspace for 3 days, no payment.
Relay works on Meta's official WhatsApp Cloud API. You connect your own WhatsApp Business account through Meta's sign-in popup, so the number and its approvals stay yours.
Yes. Every team member logs in with their own account and works from the same number. Chats can be assigned, tagged and noted, and customers still see one business number.
Yes. Connect your Facebook Page and Instagram account and their messages land in the same inbox as WhatsApp and your website chat.
Meta charges for messages your business starts with a template. In Relay these are paid from a prepaid wallet you top up with Razorpay. Replies to a customer within 24 hours of their message are free, and undelivered messages are refunded to the wallet.
Yes. Use the drag-and-drop builder or paste your own HTML. Form leads arrive in your inbox as WhatsApp chats and can start your automations.
Yes. Add your episodes as unlisted video links, set a price and share the sales page link. Buyers pay with Razorpay and receive their login by email.
A number can be active either in the WhatsApp app or on the API, not both. Use a new number, or move your existing number to the API after backing up what you need.
Only if you switch it on. It answers from the business facts you write, stays quiet after a team member replies, and hands the chat to your team when it is not sure.
Yes. Choose Free Demo on the sign-up page to explore a ready-made workspace for 3 days. Messaging unlocks when you pick a plan.
Yes. Add your GST details in Settings and invoices are generated for plan payments and wallet top-ups.
Yes. The agency panel gives each client a separate workspace, plan and wallet, with your brand inside the app.
Set up your workspace and connect your number. Most teams are replying from Relay the same day.